Post by account_disabled on Feb 22, 2024 6:48:28 GMT -5
See this post to learn how to retain your students and, thus, boost your career as a personal trainer! With the end of winter, the number of people looking to start the “Summer Project” skyrockets, also increasing the demand for personal trainers. Of course, this is great, but on the other hand, we know that there is some difficulty in retaining students like these, who tend to end their contracts a few months later . Therefore, it is very important to work on this relationship, with the aim of engaging these students in the long term ! See our tips for creating a quick and practical loyalty plan, in just 3 steps ! In fact, these tips are also useful for those who want to improve their bonds with their students at other times of the year, guys! First step to retaining students: Understand the cycle of your personal training service Firstly, ask yourself a few questions: * What is the average length of time my contracts last? * What are the main reasons why customers do not renew contracts? With these answers, it is possible to know why most students do not renew their contracts, understanding whether this is associated with the length of time they stay at your fitness consultancy. Second step to retaining students: Create objectives that help you gain loyalty When we talk about retaining students, we often think about giving them a discount or offering them something new.
However, we often forget that loyalty work begins long before thinking about offering discounts or new services ! In fact, it must begin during that student's initial contract . So, after analyzing the cycle of your service with the student, mapping the time it lasts and the main reasons why customers do not renew contracts, it is time to create relationship objectives with your student . So, it is clear that these objectives Lebanon Mobile Number List need to help prevent or solve the main problems that prevent your student from renewing their contract ! Furthermore, you need to create actions to measure how close you are to achieving your goals (called measurables). For example, a model relationship objective would be: “Keep the student for another month throughout the contract.” So, to measure how close you have come to this goal and know if you will be able to get your student to renew for another month, you need to establish the measurables. In practice, the measurable could be something like… Have at least 80% positive feedback throughout the current training program Pay the entire current contracted package on time Report a perceived result at least once In other words: when you establish a relationship objective with the student (and its measurables), you understand how to start creating activities that deliver long-term loyalty.
Did it make sense, professor? Last step: Create the student journey In the previous steps, you analyzed: How long your service lasts with the student; Because they shut him down; What objectives do you need to meet to help the student not terminate the contract; How to measure whether you are achieving these goals. Finally, the time has come to define which actions will help you make your goals a concrete reality , which appears in your measurables! So, imagine the entire journey that this student needs to go through until the final conversation about contract renewal : what his first contact with you will be like, what message you will send him, how you will ask for his opinion at the main points of contact with this client , how do you intend to encourage him during the various stages that he will complete by carrying out the training until he notices the results… in short, think about ALL the phases of the teacher and student bond! Next, draw this journey in a clear and, if possible, visual of care and goodwill into putting it into practice , making the student’s “Summer Project” a “Full Year Project” by training with you! Did you like this content, professor? So, take advantage and watch this unmissable video with MANY valuable tips for your student to stay with you throughout the year : Personally, taking all these precautions.
However, we often forget that loyalty work begins long before thinking about offering discounts or new services ! In fact, it must begin during that student's initial contract . So, after analyzing the cycle of your service with the student, mapping the time it lasts and the main reasons why customers do not renew contracts, it is time to create relationship objectives with your student . So, it is clear that these objectives Lebanon Mobile Number List need to help prevent or solve the main problems that prevent your student from renewing their contract ! Furthermore, you need to create actions to measure how close you are to achieving your goals (called measurables). For example, a model relationship objective would be: “Keep the student for another month throughout the contract.” So, to measure how close you have come to this goal and know if you will be able to get your student to renew for another month, you need to establish the measurables. In practice, the measurable could be something like… Have at least 80% positive feedback throughout the current training program Pay the entire current contracted package on time Report a perceived result at least once In other words: when you establish a relationship objective with the student (and its measurables), you understand how to start creating activities that deliver long-term loyalty.
Did it make sense, professor? Last step: Create the student journey In the previous steps, you analyzed: How long your service lasts with the student; Because they shut him down; What objectives do you need to meet to help the student not terminate the contract; How to measure whether you are achieving these goals. Finally, the time has come to define which actions will help you make your goals a concrete reality , which appears in your measurables! So, imagine the entire journey that this student needs to go through until the final conversation about contract renewal : what his first contact with you will be like, what message you will send him, how you will ask for his opinion at the main points of contact with this client , how do you intend to encourage him during the various stages that he will complete by carrying out the training until he notices the results… in short, think about ALL the phases of the teacher and student bond! Next, draw this journey in a clear and, if possible, visual of care and goodwill into putting it into practice , making the student’s “Summer Project” a “Full Year Project” by training with you! Did you like this content, professor? So, take advantage and watch this unmissable video with MANY valuable tips for your student to stay with you throughout the year : Personally, taking all these precautions.